Contact Hireload · Equipment Hire Support · London

Talk to the Hireload hire desk.

Call, WhatsApp or email for advice on the right equipment, same-day delivery, collection booking, hire extensions or multi-item quotes. Trade-grade equipment and tool hire for London’s builders, painters, decorators, contractors, site teams and maintenance professionals — backed by a hire desk that answers the phone.

Call 020 3375 4048 → WhatsApp Email the desk Browse equipment
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Hire desk that answersPeople who know the kit
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In-hours real-timeCalls & WhatsApp answered live
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Fast delivery across LondonSame, next-day, priority, scheduled
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Built for tradeRepeat accounts & one-off hires
How to contact us

Pick the channel that fits the moment.

Each channel goes to the same team. Use whichever is fastest for the job in front of you — the hire desk picks up in real time during opening hours.

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Call

020 3375 4048

Best for urgent hire, product advice and same-day delivery. Picked up live during opening hours.

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WhatsApp

wa.me/442033754048

Send a site photo, a postcode or a quick quote request. Fastest way to confirm a fit before booking.

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Email

info@hireload.co.uk

For longer enquiries, account setup for repeat trade customers, invoice and off-hire documentation.

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Request a quote

Enquiry form

For multi-item projects, scheduled deliveries and complex scopes. Reviewed and quoted within working hours.
Who usually contacts us

Built around the professionals we supply most.

The hire desk is used to the brief that comes with each of these customer types — so the call is short, the advice is direct, and the booking moves quickly.

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Painters & decorators

Tower and ladder sizing, between-coats drying, winter-project heating.

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Builders & contractors

Breakers, drills, site transformers, generators, mixers and compactors.

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Construction companies

Long-hire plant, industrial drying, lighting and multi-week hire rates.

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Site managers

Scheduled delivery, priority slots, off-hire coordination and stock confirmation.

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Property maintenance

Dehumidifiers, pressure washers and drying kit for leak response and damp work.

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Facilities teams

Planned maintenance, common-area works, winter-ready heating and cleaning.

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Landlords & lettings

Compact dehumidifiers, pressure washers and small site tools between tenancies.

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Restoration contractors

Industrial LGR drying, air mover sets and supporting heat for flood response.

What to contact us about

Equipment, scheduling, pricing and everything in between.

Whether you already know what you need or want a steer on which unit fits the job, the hire desk handles it. Typical reasons customers reach out:

Equipment enquiries

Advice on which unit fits the job, spec confirmation, stock availability and day-based pricing.

Delivery, collection & hire management

Operational questions and booking support across the full hire lifecycle.

  • Same-day delivery availability and timing
  • Next-day, priority and scheduled delivery slots
  • Standard kerbside delivery and two-person carry-in quotes
  • Free depot collection booking from UB6 Greenford
  • Extending a live hire (one call, no redelivery fee)
  • Off-hire & collection arrangements
  • Invoice, deposit and damage waiver queries
  • Trade account setup for repeat customers
Delivery & collection

Scheduled around the job, not the supplier.

We run our own London delivery fleet, so slots are under our control — not a third party’s. Pick the speed at checkout, or call the hire desk to match delivery to the site.

Same-day

Within ~3 hours

Urgent leaks, flood response, on-site emergencies. Subject to stock and routing.

Next-day

Next working day

The default. Ideal for planned site starts and ongoing trade hire.

Priority

Guaranteed before 11am

Booked before 11am the previous working day — for crews on site at 08:00.

Scheduled

Choose the date

No premium, booked in advance, locked into the project timeline.

Standard delivery is kerbside with up to fifteen minutes on site; two-person carry-in is available by prior quote. Off-hire is one call — we collect from the same kerbside location and release the deposit on clean return. Free depot collection is available from our Greenford yard (UB6 7JD) for customers based nearby. See full delivery & collection details →

Why customers contact us

What the hire desk actually delivers.

A real response

During opening hours, calls and WhatsApp are answered live. No call queue, no ticket bounce, no 48-hour email black hole.

Proper equipment advice

Spec-led recommendations based on your job — room size, surface, timeline — not based on what we want to shift.

Clear pricing before you book

Day-based rates, long-hire discounts and refundable deposits confirmed up front. No surprises at checkout.

Scheduling clarity

Real delivery windows, live SMS tracking, a driver call before arrival. Site teams know exactly when kit lands.

Trade-grade fleet

The makes working sites actually run — Dri-Eaz, Bosch, Makita — inspected and serviced between every hire.

Practical, honest advice

If a smaller unit will do the job, we’ll say so. If the spec you’re asking about is wrong for the site, we’ll tell you.

Contact details

Everything in one place.

Hire desk

020 3375 4048

Calls, quotes and product advice

WhatsApp

Photos, postcodes, quick confirmations

info@hireload.co.uk

Longer enquiries, accounts, documentation

Opening hours

Mon – Fri07:30 – 17:00
Saturday09:00 – 13:00
SundayClosed

Out-of-hours messages are picked up first thing on the next working day.

Based in

Sabichi House
5 Wadsworth Road
Greenford, London
UB6 7JD

Free collection available by prior booking. Delivery is London-wide with Home Counties coverage.

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Need roof access, survey or cleaning without scaffold?

Alongside equipment hire, we operate a specialist drone services division for roof inspection, surveying and commercial cleaning — a complement to our access equipment range for property, facilities and construction teams.

Drone services →
Frequently asked

Before you get in touch — quick answers.

How quickly can I get a response?
During opening hours (Monday to Friday 07:30–17:00 and Saturday 09:00–13:00), the hire desk answers calls and WhatsApp messages in real time. Email is typically answered within a couple of working hours. Out-of-hours messages are picked up first thing on the next working day.
Can I call for product advice before booking?
Yes — that is how most trade customers book. Describe the job on the phone and the hire desk will recommend the right unit, confirm stock and set up delivery. No upselling, no spec-sheet jargon, no call-centre handoff.
Do you help me choose the right equipment?
Yes. Whether it is a dehumidifier size for a flood response, the correct scaffold tower platform height, a 110V or 240V breaker, or the right air mover configuration — matching equipment to the job is part of the service, not an add-on.
Can I arrange collection from your depot?
Yes. Free collection is available from our Greenford yard (UB6 7JD), Monday to Friday 07:30–17:00 and Saturday 09:00–13:00, by prior booking. Pick “Collection” at checkout and the equipment is prepared and ready when you arrive.
Can I extend a hire if the job runs over?
Yes. Call or email the hire desk before your collection date and we extend in place — no redelivery fee, no rebooking charge, no minimum extension beyond one day. Weekly and multi-week rates apply for longer projects.
Do you deliver across London?
Yes. London-wide delivery from our Greenford yard, plus the surrounding Home Counties. Same-day, next-day, priority before 11am, and scheduled options are available at checkout, priced openly by postcode zone.
Can I collect instead of arranging delivery?
Yes — collection is free. It is the fastest option for customers based near UB6 (Ealing, Perivale, Northolt, Acton, Wembley and surrounding postcodes). Book the hire online, pick “Collection” at checkout, and bring photo ID if it is your first hire.
Do you work with trade customers and homeowners?
Both. The majority of our bookings come from trade accounts — painters, decorators, builders, construction companies, facilities teams, property maintenance, landlords and restoration contractors. Homeowners running serious one-off projects get the same service, same pricing and same equipment quality.

Ready to speak to the hire desk?

Call for advice, WhatsApp a site photo, or browse the range and book online.

Real people. Real equipment. Real London delivery.

Call 020 3375 4048 → WhatsApp Email Browse equipment